Cisco SMARTnet – 1 Year
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SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.
Type: Extended service agreement| Service Included: Replacement| Response Time: 1 day next business day| Service Availability: 8 hours a day / 5 days a week| Service & Support Details: Extended service agreement - parts - shipment - response time: 1 day - response time: next business day - availability: 8/5 hours a day / days a week - availability: 8 hours a day / Monday-Friday| Designed For: P/N: CSS506-SM=