Cisco SMARTnet – 1 Year
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When a problem occurs that can disrupt business continuity, IT departments are under intense pressure to resolve the issue as quickly as possible before it can affect the business. Cisco SMARTnet Service facilitates rapid resolution of critical network issues and improves operational efficiency through a combination of expert technical support; flexible hardware coverage; and smart, personalized capabilities.
Type: Extended service agreement| Service Included: Replacement| Response Time: Next business day| Service Availability: 8 hours a day / 5 days a week| Service & Support Details: Extended service agreement - parts - shipment - response time: next business day - availability: 8 hours a day ( 9:00 AM - 5:00 PM ) / Monday-Friday| Designed For: Cisco Catalyst 2948G, 2948G-L3