Cisco – CON-SNTE-B420M3D – Cisco SMARTnet Enhanced – Extended service agreement – replacement – 8×5 – 4 h – for P/N: UCSB-B420-M3-D
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SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.
Type: Extended service agreement| Service Included: Replacement| Response Time: 4 hours| Service Availability: 8 hours a day / 5 days a week| Service & Support Details: Extended service agreement - parts - response time: 4 hours - availability: 8 hours a day ( 9:00 AM - 5:00 PM ) / Monday-Friday| Designed For: P/N: UCSB-B420-M3-D